Hokkyoku Hyakkaten no Concierge-san

“The word ‘no’ doesn’t exist in a concierge’s dictionary.”

That’s just one of the demanding rules that Akino must abide by in her new job as a saleswoman at the elegant and expansive Hokkyoku Department Store. It’s a very special store — the customers are all animals, and the most valued among them are of extinct species. Sea minks, laughing owls, Japanese wolves, even an enormous mammoth — that’s Mr. Woolly, the celebrated sculptor whose works are showcased at the store. It’s still a luxury retail space, though, and anxious Akino finds her hands full with the customers’ challenging requests. These range from hard-to-find merchandise to more complicated matters of the heart. Can the inexperienced Akino f...